We recognize that from time to time neighbors may have questions about our operations and potential impact to the community – whether it be light from a flare or a noise in the community. It may also be that there’s an unknown odor, or another impact, in the community that causes you to wonder if it came from Shell.
If you have questions about our operations, please call us at 713-246-7301. A member of the security team will take a statement and one of our team leads will investigate and get back to you.
You can also contact us by email at DPK-Contact-Shell-Deerpark@shell.com, by mail to Corporate Relations, PO Box 100, Deer Park, TX, 77536, or by following up on Facebook and Twitter.
Members of the Media can contact the Shell U.S. Media Line at 713-241-4544, or submit an inquiry through the Shell U.S. Online Media Center.