Shell Fleet Solutions Q2 Trends Report, 2024
Spring is peak season for conferences throughout the fleet world and Shell Fleet Solutions hit the road to meet with customers and industry peers. At NAFA Institute & Expo, we unveiled results from our recent survey with NAFA members on fleet trends, while at ACT Expo we discussed how commercial fleets are transitioning to more sustainable solutions. Read on to see the survey results and hear more about how Shell Fleet Solutions can help decarbonize your fleet.
Letter from the Editor:
Spring is peak season for conferences throughout the fleet world and Shell Fleet Solutions hit the road to meet with new and existing customers, industry peers, media members and fleet collaborators. At NAFA Institute & Expo 2024, held in San Antonio in April, we helped kick off “The Roadmap to Safety” general session, discussing the results of a survey we recently conducted among NAFA fleet members.
Some of the high-level statistics we shared during that opening presentation include:
- 89% of fleet respondents agreed that reducing overall costs was their top concern or priority for 2024.
- Over 86% of respondents to the survey said safety is one of their top priorities for 2024.
- Over 80% of fleets are prioritizing finding innovative solutions to make their fleet more efficient in 2024.
- 65% of respondents saw building a more sustainable fleet or reaching fleet sustainability goals as key priorities
- Over half of respondents said that they will invest in initial or additional electric vehicles [EVs] over the next year.
The complete results of that survey are now available for review. Download our whitepaper, “Shell Fleet Solutions 2024 Fleet Trends Survey Results: Surprising takeaways on how fleet stakeholders spend time and energy” to learn more about key priorities and biggest challenges for fleets. Follow this link for your copy.
Meanwhile, at ACT Expo in Las Vegas in May, Dr. Selda Gunsel, Chief Technology Officer and Executive Vice President Technology, Shell Group, participated in the well-attended “Energy Transition Executive Roundtable: Navigating the New Fuel Frontier.” She provided her insight into the future of commercial fleets and their transition toward more sustainable solutions.
No matter the challenges or specific need, Shell Fleet Solutions is here to assist fleets, whether it’s saving costs by streamlining fuel and on-the-go EV charging payments through its robust fleet card program, achieving decarbonization goals through a variety of fleet management tools or walking
Sincerely,
Andrea Brecka
Vice President and General Manager, Fleet Solutions North America, Shell
Fleet Solutions Spotlight:
The future of fleets will include vehicles powered by a variety of energy options, with the number of EVs increasing across all class sizes. Implementing new EVs into a fleet can be a big change, but working with fleet experts can help ease the transition. That’s where Shell Recharge comes in.
Shell Recharge can help you reach your sustainability goals, comply with regulations, and future proof your business. Our experts will work with you to specify, install and commission charging infrastructure at your site that meets your needs today, and is equipped to grow with your business tomorrow. If your EV fleet is already up and running, we can help you optimize your fleet operations, help lower your total cost of ownership, and enhance your charging capabilities with infrastructure enhancements and our Shell Sky™ software.
For more information, please visit the Shell Recharge webpage to find out how we can help
Sales Spotlight:
Kara Gillespie, Manager, Shell Premium Fleet Services
Kara Gillespie and her team, Shell Premium Fleet Services (PFS), play a vital role within Shell Fleet Solutions, supporting its largest customers. Based out of Portland, Maine, she and her fellow experts serve as a point of contact and internal liaisons for anything related to the technical aspects of the Shell Fleet Card program.
Available to strategic level customers, PFS is the center of excellence and committed to offering superior service by collaborating with customers, understanding their unique needs, and delivering creative and innovative solutions with a sense of urgency and care. Their dedication to the customer experience is unmatched in the industry, and this enables them to develop and strengthen customer loyalty.
“We pride ourselves on building a relationship and trust with the customers, but also offering the technical expertise on the back end,” Gillespie said. “We're more of the operational hub, the subject matter experts on the online system and internal processes, the cards and the products. We work collaboratively with the Shell Fleet Solutions sales team – they support the customer from the sales side of the relationship, where we support the operational side of the relationship.”
For example, if a Platinum level fleet experiences fraud on a fleet card, or they need to add another part of their fleet and set up more drivers, the Shell PFS team is the point of contact to complete the steps needed. They manage complex requests and special projects, and can offer a tailored solution that works best for each fleet to help them simplify their operations.
“We don't know what they'll need today, and their needs could change tomorrow, so we carefully analyze each customer’s issue or request to determine the best solution for them” Gillespie said. “It's a white glove experience for the customers that are supported by the Shell Premium Fleet Services team.”
More News:
FleetEquipment recently highlighted this bylined article by Jim Perkins, Director, Shell Fleet Solutions, US, covering ways fleets can boost fuel efficiency via fleet management programs. These steps include utilizing the savings and reporting via fleet card programs, considering the implementation of EVs, digging into the data available via fleet management platforms, the benefits of telematics and mobile fueling solutions, and more.
Source: How fleet management tools can help increase fuel efficiency
Fleet trends reports are a way to catch a glimpse into the future for fleets. AutomotiveFleet recently highlighted a fleet and commercial vehicle market trends report released at the American Trucking Association’s Technology & Maintenance Council Meeting in New Orleans. Some of the key takeaways included the increase in battery powered EVs and alternative fuel sources used by fleets, a greater focus on fleet technology and a U.S. economic growth supportive of commercial vehicles.
Chris Brown wrote: “Both legacy OEMs and emerging startup brands are exploring new products for the commercial vehicle market. From battery electric to hydrogen, there is an increase in the number of new products coming into market this year and beyond. New products mean new opportunities for fleets to explore and use these vehicles.”
Fleet Management Weekly recently shared a LinkedIn content piece by Jim Perkins, Director, Shell Fleet Solutions, US, that addressed the data available to fleets and how they can use it to make operations more efficient. That includes placing emphasis on information found through fleet card platforms to gain valuable insights into fuel costs and potential cases of fuel fraud, taking advantage of the expertise of fleet management program providers to find better ways of working and the inherent value in learning the ways that fleet technology can lead to better reporting.
Source: Fleets Are Sitting on a Trove of Data – and the Tools to Leverage It Are Hidden in Plain Sight
Your Shell Fleet Solutions
See below for the range of solutions Shell has to offer that support you to achieve your goals in an industry that’s constantly evolving.
Shell Fleet Cards
We offer a portfolio of universal and proprietary fuel cards that provide businesses with more convenience, control, savings, and security.
Shell Telematics
We strive to make Telematics as simple as possible, providing actionable insights and expert advice to help you find the right solution for your fleet.
Shell TapUp
We fuel direct to your vehicle, fleet of vehicles, tanks, and construction equipment. Shell TapUp handles the fueling so that your drivers can avoid driving the extra miles to the gas stations.
Shell Recharge
Shell Fleet Solutions offers a range of customizable solutions that encourage efficiency and sustainability.
Accelerate to Zero tackles fleet sustainability targets
Shell Fleet Solutions’ latest service helps take the guess work out of decarbonization