Summary Plan Description for Pensioners

Download the Shell Oil Company Comprehensive Benefits Plan.

Instructions for All Health & Insurance Forms and Reference Library

Scroll down below your benefits elections and you will see links to All Health & Insurance Forms and Reference Library.

Or

Log on to NetBenefits® at www.netbenefits.com/shell. From the NetBenefits home page, select Menu, then Health & Insurance.

General Benefits

Shell Benefits Service Center 1-800-307-4355 www.netbenefits.com
(1-800-30-SHELL)
1-800-847-0348 (TDD)1
Learning Account for Newly Retired Download This
Club Questionnaire Download This

 

Care

Shell Medicare Advantage PPO
UnitedHealthcare Customer Care
1-866-413-2864 www.UHCRetiree.com/shell
Shell Medicare Complementary
UnitedHealthcare Senior Support
1-888-831-2645 www.myuhc.com
HSM Options
UnitedHealthcare Customer Care
1-800-752-8982 www.myuhc.com
NurseLine 1-855-677-3411
Teladoc 1-800-835-2362 www.Teladoc.com
CVS Caremark 1-866-221-4207 www.caremark.com
SilverScript® 1-855-702-1189 Shell.silverscript.com
Beacon Health Options® 1-800-543-8114 www.achievesolutions.net/shell
CIGNA Dental PPO 1-800-244-6224 www.cigna.com
CIGNA Dental Care (1-800-CIGNA24)
Vision Service Plan 1-800-877-7195 www.vsp.com

Other Benefits For Pensioners

MetLife
(Retiree Life and Group Auto and Home Insurance)

1-800-438-6388
(1-800-GETMET8)
www.metlife.com
John Hancock
(Long-Term Care Insurance)
1-888-343-1600
Pensioner Relations
(Pre-recorded list of frequently used numbers and resources)
1-877-401-5456

For further contact information regarding HSM or other health care options, please refer to your medical identification card.

From overseas, dial your country’s AT&T access numbers first. (Access numbers are available by calling 1-800-331-1140 or online at www.att.com/traveler.)

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